19 March, 2025

Shopify Integration with NetSuite

Table of Contents

Introduction

Shopify is one of the largest e-commerce platforms globally. According to the latest available data, over two million businesses across 175 countries use Shopify to set up online stores for their products and services. Given its widespread adoption, many companies running NetSuite as their ERP seek an efficient Shopify integration with NetSuite to streamline operations. This blog explores the key integration methods, benefits, and expert insights based on my decades of experience as a NetSuite professional.

Shopify Integration with NetSuite: Key Methods

Infographics show the Critical Actions to take before you Integrate Shopify with NetSuite

There are several methods for integrating NetSuite with Shopify, and at AlphaBOLD, we have experience with all of them. Many of our clients were already using Shopify before implementing NetSuite, or they acquired Shopify along with NetSuite, and AlphaBOLD teams of consultants have helped them select and implement solutions, leading to faster sales cycles and fulfillment as well as more efficient and accurate reporting.

Below are the primary Shopify integration with NetSuite methods:

  1. Shopify Connector by NetSuite: NetSuite offers its own integration solution, the “NetSuite Connector,” a pre-built tool designed to connect NetSuite with Shopify and other third-party solutions. Formerly known as FarApp, it was acquired by NetSuite in 2021. This connector can synchronize product and customer information, inventory, sales orders, and fulfillment data out-of-the-box. It’s the solution NetSuite typically recommends to its clients and prospects.
  2. Integration Platform or iPaaS – Platforms as a Service: Integration platforms like Boomi, Celigo, and MuleSoft enable businesses to connect NetSuite with Shopify, as well as other systems, to facilitate data exchange between them. These platforms offer pre-built APIs for commonly used data types, which can be customized, and allow for the addition of custom data types. Data mapping and flow management are also handled and monitored within the platform.
  3. Third-Party Integration Solutions: Numerous third-party applications available on the NetSuite SuiteApp Marketplace or Shopify App Store offer pre-built connectors for integrating NetSuite and Shopify. These connectors are purpose-built by solution providers to transfer data between the two systems using predefined data types, though they are often customizable to meet specific needs.
  4. Custom-Built Integration: Technical consultants can utilize Shopify REST or GraphQL APIs alongside NetSuite’s SuiteTalk SOAP/REST APIs to create a bi-directional connection between the two systems. This process involves mapping data fields, managing authentication, and designing workflows.
  5. Manual Data Transfer: Some companies may choose to transfer data manually, using file formats such as CSV. Both NetSuite and Shopify provide tools for exporting and importing data, and these processes can also be automated with some customization.

Optimize your E-Commerce Operations with AlphaBOLD

Avoid manual inefficiencies and integration challenges by connecting Shopify with NetSuite for real-time data sync, faster order fulfillment, and accurate reporting. Let our team help you implement the ideal solution for your business.

Request a Consultation

Comparing Shopify Integration with NetSuite: Pros, Cons, and Best Fit

Now that we’ve covered the key Shopify integration with NetSuite methods, it’s important to understand how they compare in terms of usability, cost, flexibility, and scalability. Different businesses have different needs—some may prioritize ease of implementation, while others require advanced customization or long-term scalability.

The table below compares each integration method side-by-side, outlining its pros, cons, and ideal use cases to help businesses determine the best fit for their needs.

Method Pros Cons Ideal For
NetSuite Connector
  • Supported by NetSuite, evolves with new releases
  • Easy to implement and use
  • Limited data types supported out-of-box
  • Cannot be customized easily
  • Minimal NetSuite / Shopify customization
  • Fine with standard process flows
  • Need fast and low-cost implementation

3rd Party Integration Solution

  • Relatively easy to implement and maintain due as it’s out-of-box and single-purpose
  • Vendors typically smaller and easier to work with, also specialize in the solution
  • Solutions may not be well-tested, scalable and/or able to grow with the systems
  • Vendor long-term viability or continued support might be an issue
  • Identified needs that are addressable by a specific solution,
  • No need for high level of control or scalability
  • Have relationship with the vendor other than just this connector
Integration Platform / iPaaS
  • Rich functionalities
  • One platform to connect many systems
  • Supported by companies that specialize in integration
  • May take more effort to implement and maintain
  • Cost of ownership typically higher than point-to-point connectors
  • Already has iPaaS implemented for other systems
  • Need to connect NetSuite with other systems
  • Able to make use of advanced features to monitor performance and data flow
Custom-Built Integration
  • Solution designed for specific needs
  • Accommodate complex business processes
  • Typically have performance advantage
  • Costly to develop and support
  • May end up relying on consultants to run and maintain
  • Have highly specific business needs or unique data model
  • Already have internal technical resources experienced in both NetSuite and Shopify

Manual Data Transfer

  • Low or no cost for software and implementation
  • Simple to set up, run and maintain
  • No real-time data sync and not scalalble
  • May be time-consuming and labor-intensive
  • Vulnerable to data security issue and user error
  • Small business operation – No need for real-time data sync and very low data volume
  • No budget for integration solution and/or fine with an interim manual solution while

Streamline your Shopify-NetSuite Integration

With the right integration approach, you can ensure seamless data flow between Shopify and NetSuite. Whether you need a pre-built connector, an iPaaS solution, or a custom integration, our experts can help you choose the best option for your business.

Request a Consultation

Choosing the Right Shopify Integration with NetSuite: Key Considerations

While there are multiple ways to connect NetSuite with Shopify, we have helped numerous clients select and implement the best solution for their needs. However, since e-commerce platforms like Shopify are key sales drivers, businesses often transition from one integration method to another as their processes and system landscapes evolve. Before approaching a vendor, consider the following questions:

  • How large is your company currently in terms of users and sales volume, and how quickly do you plan to grow?
  • How unique are your products and sales processes? Are there many companies of similar size selling the same or similar types of products?
  • Do you have internal resources familiar with NetSuite, Shopify, and integration technologies? How much bandwidth must they dedicate to the implementation process and subsequent end-user support?
  • How flexible is your software, implementation, and ongoing maintenance budget? Are you willing to invest more in a future-proof solution, or would you prefer to keep costs lower?

With teams of consultants experienced in NetSuite, Shopify, and various data integration technologies, AlphaBOLD is ready to help your company select the NetSuite-Shopify integration solution that will meet both your current and future needs.

Conclusion

Choosing the right Shopify integration with NetSuite is crucial for seamless operations, accurate data synchronization, and business scalability. As integration needs evolve, businesses must assess their growth, technical capabilities, and budget to select the best solution. With extensive experience in NetSuite and Shopify integrations, AlphaBOLD can help you implement the right approach for long-term success.

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